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Privacy Policy

At Maple Appliance Repair, your privacy is our priority. We are committed to protecting your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Microsoft Advertising guidelines.

 1. Information We Collect

  • Personal Data: Name, phone number, email address, and location.
  • Technical Data: IP address, browser type, operating system, and pages visited.
  • Cookies: We use cookies to enhance your experience and gather analytical data. You
    can opt out via your browser settings.

 2. How We Use Your Information

  • To provide and improve services.
  • To contact you about appointments or inquiries.
  • To run advertising and remarketing campaigns.
  • To comply with legal obligations.

 3. Behavioral Advertising & Tracking

 We may use cookies and third-party services like Microsoft Advertising and Google Ads to deliver personalized ads.

 4. Your Rights

  • You may access, correct, or delete your personal information.
  • You may opt out of marketing communications at any time by emailing us at info@mapleappliancerepair.com
  • Cookie settings can be changed in your browser.

 5. Data Security

 We use SSL encryption and secure servers to protect your data.

 6. Third-Party Links 

Our site may link to third-party services. We are not responsible for their privacy practices.

 7. Contact

 Questions? Please email: info@mapleappliancerepair.com
 Phone: +1 (647) 914 6082

                                                               Terms & Conditions 

By using our website or booking a service, you agree to the following terms:

 1. Services

 We provide home appliance repair services. All appointments and estimates are subject to confirmation.

 2. Payment

 All services are subject to upfront or on-site payment, unless otherwise agreed.

 3. Limitation of Liability

 We are not liable for damages arising from misuse, unauthorized repairs, or neglect of maintenance.

 4. User Conduct

 You agree not to misuse the website, falsify information, or engage in disruptive behavior.

 5. Changes

 We reserve the right to update these terms without notice. Continued use constitutes acceptance.


                                                                                        Refund Policy

 We are committed to your satisfaction. Please review our refund terms below.

 1. Refund Eligibility

                Refunds will be considered only if:

    • A technician failed to show up without notice.
    • The issue was not addressed at all.
    • A double payment was made.

2. Non-Refundable Cases

  • Diagnostic fees after technician visit.
  • Services where parts were ordered or installed.
  • Issues not related to the original complaint.

3. Requesting a Refund

Email info@mapleappliancerepair.com with the service address, date, and issue. We will respond within 3 business days.

4. Dispute Resolution

If you’re unsatisfied with our final response, you may contact the Better Business Bureau or relevant consumer authority in
Ontario.

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